Pagely Sucks?

Back in the mid-2000s, we saw a need in the market for a simplified, accessible WordPress platform. So we built our own. Today, we serve discerning clients with world-class Managed WordPress solutions.

Because the site runs beautifully, all of my support tickets have been answered quickly and with respect, and, most importantly, you never blame me. You always look for the problem. So many times I’ve heard from other hosts, “We can’t re-create the problem, so must be something on your end.”

David L.

NPS

10

The impressive support from their engineering team. Stayed in regular contact during and after the migration. They even helped solve some of the issues causing the website to crash.

James C.

NPS

10

Since we’ve moved to Pagely, our site has run flawlessly and your support has been very responsive and extremely helpful when we needed to get setup or make changes.

Bald M.

NPS

10

You have no entry level pricing option, which makes Pagely a non-option for people who only have one or two or three sites.

Jason Hansen

NPS

0

Because you always have the right answers and go above and beyond what is expected!

Gary L.

NPS

10

I rank Pagely a 10 because as someone who isn’t a WordPress guru…I can still have world class WordPress Security, Automated Backups, a CDN, a unique IP address. With Pagely I don’t have to worry about WordPress installation, site crashes, site spam, plugin upgrades, a slow site, server sharing that might put me in a bad neighborhood, or outgrowing my infrastructure. Pagely has such great customer support I would recommend them to my friends. And while I might be able to save money on WordPress hosting with another provider I wouldn’t have the peace of mind that comes with using Pagely for my WordPress hosting needs.

Stephen B.

NPS

10

Everyone who’s assisted me has been very cooperative and highly skilled. I’ve been with several other hosting providers and have not encountered the levels of service and technical abilities offers by Pagely.

David C.

NPS

10

The platform itself is rock solid, there’s a high level of fast response support from techs with a deep understanding of WordPress and server-side. This makes problem solving easy when working with Pagely.

Drew P.

NPS

10

Pagely is far superior to the several hosting companies we worked with before. It is the ONLY company who could meet our performance needs, despite marketing claims by others. Performance is important for more than just customer satisfaction. It’s also important for search ranking as its an input into Google’s ranking equation. Also, the support service is always excellent. Happy to provide a testimonial.

Tom R.

NPS

10

Because there wasn’t an option for 11. Seriously though, support is amazing, performance rocks, and it’s overall the best managed WordPress hosting on the planet.

Jeff M.

NPS

10

Pagely is absolutely the best hosting organization out there – it’s all about the customer service, attention to detail, and understanding what each customer wants/needs – Pagely does that.

James H.

NPS

10

Pagely is the only secure WordPress hosting available! I also had a few websites hosted at REDACTED and the main site was hacked in February of 2017. Hosting may be cheaper at some other companies, but you get what you pay for.

Vickey G.

NPS

10

You’re very attentive to our requirements and many times fix outages before we even notice. All our questions (even if not technical) are always answered fully and professionally.

Andy C.

NPS

10

We just launched our website last night and the entire process of setup, development and launch was softened significantly by the high level of customer service your Pagely support team offers. It’s a key differentiator that has delighted us time and time again. Thank you!

Anati Z.

NPS

10

I love pagely. You have great support team members, your service is terrific and I love the company culture and ethics. I’m proud to be a customer and have migrated many customers to you.

Jim B.

NPS

10

Everything from the product you offer to the service and customer support is perfect. The way you have systematized this should be a benchmark for companies in the future. Well done.

Thomas T.

NPS

10

I’ve brought a number of clients to Pagely and everything from the sales process all the way to support requests is always top notch. I like that it’s no nonsense, no fluff, with the infrastructure and knowledge to back it up.

Jonathan C.

NPS

10

Pagely is our partner for secure WordPress Hosting because they provide great technology and exemplary customer support. That is a winning combination!

Joan K.

NPS

10

Great tech support, rock solid technical infrastructure, enterprise class all around. Never have to worry with you guys.

Glen P.

NPS

10

The best technical customer service in the industry by far. Technicians whom really know all the peculiarities of WordPress.

Maxi

NPS

10

I’ve been with Pagely for a long time. Prior to Pagely I tried hosting through other services. But over time, as my website required more functionality and reliability, they (the other hosting services) on some level fell short and required me for look for more reliable hosting. I found Pagely and have not needed to seek any other hosting service. I stay with Pagely because of their reliability and excellent customer support.

Sam D.

NPS

10

Pagely is an excellent solution for WP hosting that has a great team to back it up. Their support is phenomenal and I know that when I have a problem, their team will help me find the solution.

Jesse P.

NPS

10

As I have my own servers and would tell my customers to host on my servers

Neeraj Rattu

NPS

0

Best support in the business. Always available and super responsive. I wouldn’t be where I am right now without Pagely.

Jeff S.

NPS

10

It’s Monday.

Matt T.

NPS

0

The hosting is great, the support is great, and I like the people. Plus they’ve been generous enough to sponsor our meetup since 2010.

Sallie G.

NPS

10

Best support in the business. Always available and super responsive. I wouldn’t be where I am right now without Pagely.

Jeff S.

NPS

10

Pagely has been so reliable and the support team is excellent, far surpassing my already high expectations. I can’t think of another service company MCM uses that has integrated and become so important to us in such a short period of time. I highly recommend Pagely.

Montgomery C.

NPS

10

Seen Enough?

These are real NPS survey results from over the years. Some names may have been changed as some customers requested anonymity.